Date Posted:
04 | 07 | 04

The Arbitron Game

A wise programmer once told me: We aren't in the business of entertaining. We're in the business of Arbitron diary manipulation. And what's the best way to manipulate diaries over the long term?

PASSION.

It is my opinion that Arbitron's diary system favors passion over reality. Make them LOVE you and 4 hours of actual listening could show up as 5, verses the station that plays the same songs but lacks the passion... their 5 hours might look like 4.

It is also true that in smaller markets, the numbers are far more fluid, and thus less accurate. But again, it's the game we have to play - so play it to win. It's a lot easier to manipulate the diaries in a small market, that's for sure!

"We aren't in the business of entertaining. We're in the business of Arbitron diary manipulation. And what's the best way to manipulate diaries over the long term? PASSION."

However, using Laredo TX as a small market example, an advertiser can look at the numbers and gather useful information. Local mom & pops are going to be buying more based on relationships with salespeople anyway. But someone from outside the market can look at those numbers and know who the real players are and check the general health of a station before placing a buy. Pick a product, look at the formats & numbers, and you can tell where you'd be most likely to place the buy.

Isn't that the point?

Again, I would NEVER suggest the system is perfect... but hey, if it were perfect we'd have to gather a whole new bag of tricks. (grin)

Colophon:

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Think About It:

  • Hit You Baby One More Time? I'd Love To:   As he introduced The Motels with gusto more appropriate for doing color at a soccer match, I realized he'd do a kickass job of introducing the Apocalypse. 'Yes it is unbelievable! With flames leaping out from everywhere, I can promise you it is indeed going to be a hot night in the city!'

  • Blowing People Out:   Save money. Keep the most talented people within the company. Keep the most talented people away from competitors. Build good karma.

  • When Steve Jobs Speaks:   Anything that takes people away from their radios is competition. But podcasting offers a superb way to turn casual listeners into fans.

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